Services Provided
Deaf and Hard of Hearing Services coordinates communication access for all campus-related activities. We support students, staff, and community members participating in college programs, events, and services.
Available Accommodations
- Sign language interpreting
- Speech-to-text (CART) services
- Assisted communication for classes, tutorials, advising, meetings, and events
Key Guidelines & Policies
- Professional Standards: All providers are fully credentialed professionals (such as through the National Registry of Interpreters for the Deaf) or have passed a strict quality assurance screening.
- Pre-Approval Required: All accommodations must be officially approved through our office before services can begin.
- Semester Renewals: You must renew your service requests every semester for both credit and non-credit courses, as well as ongoing campus activities.
- Advance Notice: Please submit requests at least one week in advance. Finding available providers on short notice is increasingly difficult. While we do our best to cover every request, coverage cannot be guaranteed.
- Confirmation: The Accommodations Scheduler will send you a confirmation as soon as your request is processed.
How to Submit Your Request
Online Request FormYou can submit your accommodation request in one of the following ways:
- Online Form: Complete and submit our online request form. (preferred)
- Email: Send your request details to the Accommodations Scheduler at interpret@necc.mass.edu.
- Phone: Call 978-556-3897 (Voice) or 978-241-7054 (Video Phone).
- In Person: Visit Deaf and Hard of Hearing Services in Room SC110 of the Behrakis Student Center to meet with the Manager for approval.
Information to Include
Please ensure your email, phone, or in-person request includes the following details:
- Your contact details: Your full name, phone number, and email address.
- Event details: The date, day of the week, exact time, and location of the class, meeting, or event.
- Class or meeting topic: The subject matter or name of the course.
- Service type: Specify if you need interpreting or speech-to-text (CART) services.
- Attendees: The names of the people attending.
- Preferences: The names of your preferred interpreters or captionists, if applicable.