https://necc.edu/academics/credit-programs/health/medical-office-assistant-certificate/ Sep 21 2026 12:52:49

Medical Office Assistant Certificate

Certification in Medical Office Assisting

Prepare for a career in health care in less than a year! Medical Office Assistants perform administrative and clinical tasks to keep health practitioners’ offices running smoothly. Job duties include assisting in health care offices as a receptionist, appointment scheduler, or medical record clerk.

How to get started in medical office assisting

Get more details about how to apply for this program.

Program Costs

Program Costs

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Program Info

Program Info

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Requirements

Courses and Requirements

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Faculty & Contact

Kathy Welch-Hudson, Dean of Health Professions

Program Coordinator
khudson@necc.mass.edu

Additional Program Information

With the Medical Office Assistant Certificate, you will be prepared for an entry level career in health care when you graduate. You will also be able to apply your credits to earn an Associate Degree in General Studies: Health Specialization. With this program, you will:

  • Learn medical terminology, effective communication skills, computer applications, medical records management, medical insurance requirements, and front-office management procedures.
  • Gain real world experience in a Medical Office Assistant externship.
  • Discover how to prepare for a successful career in health care including resume development and interviewing communication, and customer service skills.
Student Learning Outcomes - Medical Office Assistant Certificate

Student Learning Outcomes – Medical Office Assistant Certificate

  • Diagram med terms, label word parts and give definitions.
  • Describe structure of human body and ID body systems.
  • Recognize body planes, cavities and major organs and systems.
  • Explain procedures to patients and communicate information to staff.
  • Understand messages from patient.
  • Comprehend verbal and written instructions.
  • Develop effective resume.
  • Demonstrate professionalism.
  • Provide good customer service skills.

Credit for Prior Learning or Work Experience

With NECC’s Credit for Prior Learning, you can move through the program at a faster pace and graduate sooner! These credits are covered free-of-charge for eligible Massachusetts learners.

Support for Every Student

NECC offers a variety of student support services, including tutoring, counseling, and academic advising, to help students thrive academically. Want to transfer to NECC? Our advisors are happy to assist you.

Accommodations at NECC

As an ADA-compliant institution, NECC is committed to serving the needs of students, faculty, staff, and visitors with disabilities, including those who are Deaf or Hard of Hearing. We partner with multiple entities are dedicated to ensuring accessibility and inclusivity for all members of the NECC community.

Do you have a documented disability? Are you Deaf or Hard of Hearing? If so, the Center for Accessibility Resources & Services (CARS) can connect you to the services you need to thrive at NECC.

Free Community College

MassEducate & MassReconnect

No tuition. No fees. And both programs include an allowance for books and supplies for eligible students.

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