A temporary myNECC portal with links for student resources are still available during this time.
Dear NECC Students,
To support a major upgrade to our Banner infrastructure, IT will begin a planned outage of Banner starting at 1:00 PM on Friday, February 13. This extended maintenance window will allow our team to complete critical preparation and an early start to the migration to the new environment.
Banner and related systems are expected to be unavailable through Monday, February 16 with service restored prior to the start of classes on Tuesday.
During this time, the following student services will be impacted:
• Self Service: Students will not be able to look up grades, unofficial transcripts, or registration information
• Parchment: Students will not be able to order transcripts
• Touchnet: Students will not be able to log in to pay bills
• EAB Navigate: Students will not be able to authenticate
Access to Email, Brightspace, and Blackboard WILL NOT be affected by this maintenance.
We appreciate your patience and understanding as we complete this important work. Please reach out to the IT Service Desk if you have any questions or concerns. Thank you for your continued support during this migration.
Thank you,
Information Technology Services
helpdesk@necc.mass.edu
Northern Essex Community College
(P)978-556-3111
(A) 100 Elliott St
Haverhill, MA 01830
