Welcome to Academic Technology, your gateway to resources and support tailored to enhance your learning experience, including computer labs, tech workshops, and more. Our dedicated staff are here to help with all your technological needs, ensuring seamless access to tools and support for academic success.
The computer labs are staffed with Academic Technology Assistants who can assist students with printing, scanning, Blackboard, Brightspace, Microsoft Office, online document access, and other general computing questions. Students who need help with their coursework should contact their instructors or the tutoring center. IT Helpdesk supports Wi-Fi access, passwords, and technical issues with software or hardware on both the Haverhill and Lawrence campuses.
The library and computer labs offer research and technology help through chat, text (978-709-1955), and virtual appointments during our regular hours. Chat and text are monitored during all open hours, and librarians or academic technology assistants usually answer within minutes. If we are closed, we will get back to you during our next opening hours. Virtual appointments can be booked in advance to fit your schedule and provide more in-depth assistance via Zoom. Search our FAQs for answers to the most common questions.
Lending Laptops
Lending Laptops
To support students’ ongoing academic success throughout the academic year, NECC Library has a limited number of laptops available for students to borrow for short-term periods or for the entire semester. These laptops are distributed on a first-come, first-served basis while supplies last.
Students interested in borrowing a laptop can visit either A-330 Haverhill Campus, Bentley Library or L-009 Lawrence Campus Library, Dimitry Building. Students must present their NECC ID and complete the Lending laptop liability agreement when borrowing a laptop.
Computer Labs
Walk-In Computer Labs
Computer labs are located within each campus library. Academic Technology specialists staff them and support students with Blackboard and Microsoft Office, assist with printing and scanning, and answer general computer and technology questions.
This one-week online course is designed to equip you with the skills and knowledge needed to thrive online. Hosted on NECC’s Blackboard platform, the course provides hands-on practice with the technologies and strategies used in online courses. Whether you’re new to online learning or need a refresher, the course facilitator and fellow students will support you in building confidence and comfort with digital tools. By the end, you’ll be prepared to succeed in any online or blended NECC course.
Computer Labs may be used only by current students. Students must log in at the kiosk by the helpdesk before accessing the computer lab.
If you do not have a NECC ID, you can obtain one at the Welcome Express Desks on both campuses. On the Haverhill campus, the Welcome Express Desk is located in the Behrakis Student Center on the first floor of the SC building. On the Lawrence campus, the Welcome Express Desk is in the lobby of the El-Hefni building.
Students, staff, and faculty are responsible for complying with all policies outlined in the Computer and Network Usage Policy. Anyone violating a computer policy may be subject to disciplinary action.
Log off computers. When you finish using a lab computer, please log off. It is not necessary to turn off the computer.
The use of computers in the labs is for academic purposes only.
Print Responsibly. Lab printers default to double-sided printing to save paper. Please scale PowerPoint and PDF files to conserve toner and paper. If you need assistance scaling a document or printing a large job, please ask the Academic Technology Assistants.
Installation of software on public computers is prohibited. If you require assistance with computer applications, inform the Academic Technology Assistants monitoring the lab.
